IT Support Specialist / Helpdesk (Azroksan)

IT Support Specialist (Helpdesk) — Azroksan Position Overview: The IT Support Specialist is responsible for ensuring the reliable operation of the company’s computer network, end-user systems, hardware, and software. The role provides technical support, maintenance, and inventory management for both on-site and off-site assignments. Key Responsibilities: • Assist the IT Infrastructure/Network team in physical setup, cabling, and basic network device troubleshooting; • Ensure continuous operation and technical maintenance of hardware, systems, and applications; • Maintain hardware, software, and license inventories and asset records; • Troubleshoot end-user PC hardware/software issues and coordinate vendor warranty repairs; • Perform end-user data backup and restore operations per company policies; • Install, configure, and connect end-user computers to the corporate domain and antivirus software; • Support OS, office applications, printers, and peripherals; • Manage IT consumables inventory and perform off-site IT support assignments when required. Requirements: • Degree or vocational education in IT, Computer Engineering, or related field; • Minimum 1–2 years of experience in IT support, system support, or helpdesk roles; • Knowledge of Windows OS, office applications, and basic networking concepts; • Hands-on experience with PC hardware, printers, and peripherals; • English – technical level, Russian – preferred, Turkish – an advantage. Interested candidates are requested to submit their CVs to career@azroksan.az with "Helpdesk" in the subject line.